Shipping policy
Shipping & Delivery Policy
Effective Date: 1 July 2026
Thank you for shopping with Cow Kirana. We are committed to delivering your groceries quickly and safely.
Delivery Area
Cow Kirana currently delivers orders only to the following locations in Maharashtra, India:
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Bramhapuri
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Bondegaon, Bramhapuri
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Kurjha Ward, Bramhapuri
Orders placed for addresses outside these service areas may be cancelled and, if payment has already been made, a full refund will be issued to the original payment method.
Order Processing
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Orders are processed during our business hours.
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Most orders are prepared and dispatched on the same day, subject to product availability.
Delivery Time
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Standard delivery is typically completed within 30 minutes to 3 hours, depending on your location and order volume.
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Delivery times are estimates and may vary due to traffic, weather, holidays, or other unforeseen circumstances.
Delivery Charges
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Delivery charges, if applicable, will be displayed during checkout before you complete your order.
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We may offer free delivery on orders above a specified minimum purchase amount.
Failed Deliveries
If no one is available to receive the order or the delivery address is incorrect, our delivery partner will attempt to contact you. If delivery cannot be completed, your order may be cancelled.
Order Tracking
Once your order is confirmed, you will receive updates regarding its status through WhatsApp, SMS, or email, where applicable.
Delays
While we strive to deliver orders on time, occasional delays may occur due to high demand, weather conditions, or other circumstances beyond our control. We appreciate your patience and understanding.
Contact Us
If you have any questions about your delivery, please contact us:
Cow Kirana
Email: info@cowkirana.com
WhatsApp: 9270788046